# Log, urgent, and support channels · Sift Mod

Source: https://siftmod.com/docs/guides/log-and-support-channels

> Keep everyday cases apart from the ones that need eyes right now, plus a private lane for member support.

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SFT.GUIDE // setup // Setup

# Log, urgent, and support channels

Keep everyday cases apart from the ones that need eyes right now, plus a private lane for member support.

The log channel you picked in /setup gets the case cards: review items, blocks and most reports. The optional channels help you separate the everyday stuff from emergencies.

## Event log

Edits, deletes, joins and role changes can be copied to an event log, so your mods get the context without digging through the audit log.

-   Joins show how old the account is, with a warning on brand-new ones.
-   Bulk deletes say who ran /purge, or who cleared the channel another way.
-   Webhooks being created or deleted, since a stray webhook is a common way to post as the server.
-   Timeouts given or lifted by another mod or bot. Sift's own already have case cards. Needs View Audit Log.
-   Voice joins, leaves and moves. Off by default. Switch it on under Logging in /settings.

None of these posts ping anyone, so a busy event log stays quiet.

## Urgent channel

Serious child-safety, doxxing or members-in-crisis cases can ping your mod role here. Keep this channel small, so a real page doesn't get buried.

## Support channel

Wellbeing and member-support alerts can reach your mods privately here, instead of turning into a public back-and-forth. Sift spots the risk. Your team is the one that responds, so agree ahead of time on how you'll handle it.

More in this section

-   [Invite and first setup](/docs/guides/invite-and-setup)
-   [Role order and permissions](/docs/guides/roles-and-permissions)

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