# Appeal tickets · Sift Mod

Source: https://siftmod.com/docs/guides/appeal-tickets

> Members DM /appeal and get a private ticket. Banned members come back with limited access while you decide.

[← All guides](/docs/guides)

SFT.GUIDE // members // Members

# Appeal tickets

Members DM /appeal and get a private ticket. Banned members come back with limited access while you decide.

Banned, kicked or timed-out members can DM Sift and run /appeal. That opens a private ticket channel that only your team and the member can see.

## Banned members rejoining

Banned members get invited back under a restricted role, so all they can see is their ticket until you've made a call. Nobody gets dropped back into general chat.

## Outcomes

Approve lifts the punishment. Reject closes the ticket, and a cooldown stops them firing off appeal after appeal.

## Mod tools

Browse open appeals with /appeals, then work from the ticket like any other mod channel.

More in this section

-   [Member reports workflow](/docs/guides/member-reports-workflow)

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