# Appeals start in a DM, not in #general · Sift Mod

Source: https://siftmod.com/blog/appeals-in-a-dm

> Members run /appeal with Sift in a private conversation. Your team gets a ticket channel, and the rest of the server never sees the argument.

[← All posts](/blog)

SFT.BLOG // moderation // September 26, 2026

# Appeals start in a DM, not in #general

Members run /appeal with Sift in a private conversation. Your team gets a ticket channel, and the rest of the server never sees the argument.

Public appeal threads turn into drama. Private ones turn into paperwork. Sift leans toward paperwork.

## What the member does

Open a DM with Sift and run /appeal. Pick the server. Sift opens a private channel with that server's moderators and copies in what the member wants to say.

## What mods see

/appeals lists open and closed tickets. Approve or reject from there. If a ban was copied across a Max network, unbanning where it started, or approving the appeal, lifts the linked copies. Opening an appeal by itself doesn't.

## What Sift isn't

Sift doesn't overrule your staff. It routes the conversation and keeps a record. Your team still makes the call.

Try.exe

Sift is free for every server.

[Add To Discord](https://discord.com/oauth2/authorize?client_id=1551439549639426058&permissions=1392509316343&integration_type=0&scope=bot+applications.commands&response_type=code&redirect_uri=https%3A%2F%2Fsiftmod.com%2Finstalled)